A 22-year-old says she was left fuming after she realised a Starbucks barista had written ‘Virgin’ instead of her name on her strawberry Frappuccino.
Rosie Anderson, a dental nurse from Bromley, only noticed the ‘mistake’ after she’d left the south London Starbucks.
She was so angry, she later contacted Starbucks’ customer service team, but only got an automated email response. After following it up, she received a letter of apology with two drinks vouchers enclosed.
Rosie visited the Starbucks on her way to Victoria Coach Station on May 18. She placed her order for a strawberry and cream Frappuccino with whipped cream on top… Read the full story